Refund policy

We want you to be fully satisfied with your purchase.

Returns:

• You may request a return within 14 days of receiving your item

• Item must be unused, unworn, and in original packaging

Non-Returnable Items:

• Items marked as final sale

• Used or damaged products not due to our error

Refunds:

• Once your return is received and inspected, we will notify you

• Approved refunds are processed back to the original payment method

• Refund processing time: 5–10 business days

Damaged or Wrong Items:

If you receive a damaged or incorrect item, contact us within 48 hours with:

• Order number

• Clear photos of the product

📧 Email: support@erpla.com

Return Shipping:

• Customers are responsible for return shipping unless the item is defective or incorrect